Please review the following basic terms that govern your use of our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by those terms (the “Agreement”).

InnoMax® values its customers and respects their privacy. InnoMax is the sole owner of the information collected on this site. We will not sell or rent your personal information to third parties. We will not share any personal financial information. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request. Please be aware that we work with third parties for shipping and fulfilling orders, and that we will need to provide the requisite information with our suppliers and shipping companies. If your information has been provided to a third party vendor for fulfillment (for example, a direct ship or parcel ship order), that company may retain your information and that information will be governed by their site policies. We only have access to/collect information that you voluntarily give us. We may retain this information to personalize your experience with us and better assist you the next time you contact us. The information you have supplied to us is added to our customer database. Unless you ask us not to, we may contact you via email/mail/phone in the future to inform you of new products, services special offers, promotions, upcoming events or changes to the privacy policy for InnoMax®. If you are no longer interested in receiving such mailings, advertisements or emails, please be sure to opt out, click unsubscribe or contact us here: sleep@innomax.com. Please do not click spam. When you create an account to use our site, we ask for information such as name, address, phone and email address. This information is used to contact you about the products/services on our site in which you have expressed interest. When you sign up for our notification services, we require your email address to send you the requested information. When you use our site to provide feedback, testimonials or ask questions, we may ask for your email address. Your email address along with any personal or identifying information will never be displayed on our website(s). When you place an order, we ask for information that we need to process your order: your name, email address, mailing address, phone number, and your credit card number and its expiration date. We use this information for billing purposes, to fill your order and update you about its status. If we have trouble processing your order, we’ll use this information to contact you. The information you provide is helpful to us in understanding who our customers are so that we can improve our products and services.

InnoMax® may automatically collect certain types of non-personally identifiable information when visiting and/or using our site, including your IP address, browser information, operating system information, device information, and the date, time, length of stay, and specific pages accessed during your visit to our site.

You give InnoMax® permission to use your “User Content” in the form of a non-exclusive, transferable, sub-licensable, royalty-free, fully paid up, worldwide license in perpetuity to use, reproduce, display, perform, distribute, create derivative works from and otherwise use your “User Content” in connection with innomax.com (the “Site”) and/or for any other InnoMax® marketing purposes. All information(s) submitted/provided to InnoMax such as photos, videos, music, sounds, comments, feedback, testimonials, profile information or other content you share with InnoMax® or that you post, share, or tag to other websites or apps (collectively “User Content”). For example, but not by way of limitation, InnoMax® may use your “User Content” in advertisements, product descriptions, customer communications, or other marketing materials. This means your “User Content” may be visible, sent to, and viewed by all other users of the Site or on other webpages or apps, in emails or in other marketing materials. Any personal or identifying information will never be displayed on our website(s) and/or marketing materials. The permission you give Us means InnoMax® does not owe you anything else in connection with InnoMax’s use of the User Content. Furthermore, to avoid possible prosecution you hereby submit to InnoMax that you own or have permission to your User Content, have paid any fees related to your use of the User Content, and that any of your User Content does not violate the intellectual property rights of any third party including: copyright, patent, trademark, trade secret, publicity or privacy rights, or any other proprietary right. In addition, InnoMax® may refuse to accept or transmit User Content for any reason. We may also remove User Content at any time and for any reason.

The Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer (“SSL”) for all financial transactions through the site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third-party service providers for additional online and physical security of some of our computer hardware/software. While implementing industry-standard precautions to safeguard your personal information, we cannot guarantee complete 100% security. Complete 100% security does not presently exist anywhere online or offline. As a result, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosurer of such information.

InnoMax® follows all applicable laws governing the retention of your personal data. Some factors that influence how long we retain your data include: what information is needed to provide products, services, and experiences to you, what information is needed to ensure secure payment, contact you, and the data needed to serve any advertising based on personal interests and preferences. As discussed above, we will retain your information for as long as your account or inquiry is active or as needed to provide you with access to the Site and/or other services and for a reasonable time thereafter in accordance with our standard procedures or as necessary to comply with our legal obligations, to resolve disputes, and to enforce our agreements.information you have already provided.

InnoMax® uses “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve & enhance the user’s experience and your access to our site. Cookies are small files that can be used to store information you have already provided and can remember user information for future convenience. Usage of a cookie is in no way linked to any personally identifiable information on our site. Some cookies allow us to make it easier for you to navigate our website(s) or webpages, while others are used to enable a faster log-in process or to allow us to track your activities while using our websites or webpages. Some web browsers automatically accept cookies. By accepting our cookies it will allow you to experience our website to the fullest. Nevertheless, If you prefer if you are uncomfortable with cookies you can go into your web browser’s Internet Options and disable cookies or by looking in the “help” section of your internet browser(s). Visitors to our website who disable cookies will be able to browse the website, but some features may not function properly (e.g., you may not be able to stay logged into your account). Many web surfers are concerned about their privacy and the use of “cookies” on the Internet. THE SITE’S COOKIES DO NOT AND CANNOT INFILTRATE A USER’S HARD DRIVE TO GATHER A USER’S CONFIDENTIAL INFORMATION. Our cookies are not “spyware.”

The use of third-party companies/apps/plug-ins may be used to in order to provide a better website user experience and/or for advertising services and/or to collect certain information when you visit and interact with our website. These third-party companies/apps/plug-ins may collect and use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visit to this website [and/or other websites] in order to provide advertisements about goods and services likely to be of greater interest to you. These third-party companies may use cookies and other technologies to recognize your browser to collect and record information about your web surfing activity including your activities on this website. You may visit the Network Advertising Initiative, http://www.networkadvertising.org/choices or the Digital Advertising Alliance, http://www.aboutads.info/, to learn more about interest-based advertising, or to opt out of receiving advertisements tailored to your interests on your browser, from their respective members and participants.

For enhanced security, we recommend using a modern web browser like Chrome, Firefox, Safari with the latest updates, all of which enable SSL. We also recommend setting your browser’s preferences to accept cookies and enable JavaScript.

Our Privacy Policy may change periodically, all updates will be posted to this page.

Please review the following basic terms that govern your use of our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by those terms (the “Agreement”). If you feel that we are not abiding by this privacy policy, please contact us immediately via telephone at 1-800-InnoMax (466-6629) or via email at sleep@innomax.com.