Please review the following basic terms that govern your use of our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by those terms (the “Agreement”).

InnoMax® values its customers and respects their privacy. InnoMax is the sole owner of the information collected on this site. We will not sell or rent your personal information to third parties. We will not share any personal financial information. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.

Please be aware that we work with third parties for shipping and fulfilling orders, and that we will need to provide the requisite information with our suppliers and shipping companies. If your information has been provided to a third-party vendor for fulfillment (for example, a direct ship or parcel ship order), that company may retain your information and that information will be governed by their site policies.

We only have access to/collect information that you voluntarily give us. We may retain this information to personalize your experience with us and better assist you the next time you contact us. The information you have supplied to us is added to our customer database. Unless you ask us not to, we may contact you via email, mail, or phone in the future to inform you of new products, services, special offers, promotions, upcoming events, or changes to this privacy policy. If you are no longer interested in receiving such mailings, please opt out, click unsubscribe, or contact us at: sleep@innomax.com.

When you create an account, we ask for information such as name, address, phone, and email address. This information is used to contact you about the products/services in which you have expressed interest. When you place an order, we collect billing and shipping information, including credit card details, to process your transaction and update you on order status.

Children’s Privacy (Age Compliance)

InnoMax® does not knowingly collect or solicit personal information from children under the age of 13. Our Website and its content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without verifiable parental consent, we will delete that information as quickly as possible.

Furthermore, in accordance with modern state privacy protections (including the Colorado Privacy Act), we do not knowingly track, profile, or target advertising toward users under the age of 18. If you believe we have accidentally collected data from a minor, please contact us immediately.

InnoMax® may automatically collect certain types of non-personally identifiable information when visiting our site, including your IP address, browser information, operating system, device information, and the date, time, and specific pages accessed during your visit.

You permit InnoMax® to use your “User Content” (photos, videos, testimonials, feedback, or social media tags) in the form of a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license in perpetuity to use, reproduce, and distribute such content in connection with the Site and our marketing purposes.

By submitting content, you represent that you own the rights to said content and that it does not violate the intellectual property or privacy rights of any third party. InnoMax® reserves the right to refuse or remove User Content at any time for any reason. Your personally identifiable information will never be displayed alongside User Content on our website without your explicit permission.

The Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including the use of Secure Sockets Layer (“SSL”) for all financial transactions. Access to your personal information is restricted to employees who require it to perform a specific job function.

While we implement industry-standard precautions, we cannot guarantee 100% security, as no method of electronic transmission or storage is perfect. InnoMax® cannot be responsible for the theft, destruction, or inadvertent disclosure of information due to circumstances beyond our reasonable control.

InnoMax® follows all applicable laws governing the retention of your personal data. Factors influencing retention include the information needed to provide services, ensure secure payment, and comply with legal obligations. We will retain your information for as long as your account is active or as needed to provide you with access to the Site, and for a reasonable time thereafter to resolve disputes or enforce our agreements.

InnoMax® uses “cookies” to enhance your experience. A cookie is a piece of data stored on your hard drive to help us remember your preferences and improve site navigation. Usage of a cookie is not linked to personally identifiable information on our site.

We also work with third-party companies and plug-ins for advertising services. These companies may use cookies to collect non-personally identifiable information (such as click stream patterns and browser type) to provide advertisements tailored to your interests. You may opt out of interest-based advertising by visiting the [suspicious link removed] or the Digital Advertising Alliance.

For enhanced security, we recommend using a modern web browser (Chrome, Firefox, or Safari) with the latest updates enabled. We also recommend setting your browser’s preferences to accept cookies and enable JavaScript to experience the full functionality of our site.

Our Privacy Policy may change periodically; all updates will be posted to this page. If you feel that we are not abiding by this policy, or if you wish to exercise your data privacy rights, please contact us immediately:

Phone: 1-800-InnoMax (466-6629)

Email: sleep@innomax.com

Address: 530 W Elk Pl, Denver, CO 80216